Terms & Conditions

Last Updated: August 31, 2024

1. Agreement to Terms
By booking services with Wild Pack Pet Care and Wellness, you agree to the following Terms and Conditions. These terms apply to all services provided by Wild Pack Pet Care and Wellness, including but not limited to:

  • Drop-in visits

  • Walks and Pack Walks

  • Pack Walks

  • Daycare

  • Grooming

2. Services Provided
Wild Pack Pet Care and Wellness agrees to provide the services selected by the Client during the booking process. The services include, but are not limited to:

  • Drop-in visits

  • Walks and Pack Walks

  • Daycare

  • Grooming

3. Payment Terms
Full payment for services is required at the payment schedule outlined for the individual service. Prices are subject to change, and the current rates will be either reflected on our website or communicated during the booking process.

4. Cancellations and Refunds
Cancellations must be made at least 48 hours prior to the scheduled service for a charge-free experience. Cancellations made after this period subject to a fee equal to the full service fee. No refunds will be issued for cancellations made less than 48 hours in advance.

5. Liability Waiver
Client agrees to release and hold harmless Wild Pack Pet Care and Wellness from any and all liability, including but not limited to injury, illness, or death of the Pet(s) while under the care of Wild Pack Pet Care and Wellness. This release of liability also extends to any damage or loss to Client's property. Furthermore, Wild Pack Pet Care and Wellness shall not be held liable for any injuries, damages, or losses caused by the Pet(s) to any third party, including but not limited to other people, pets, or property, while the Pet(s) is under the care of Wild Pack Pet Care and Wellness.

6. Veterinary Care
In the event that the Pet(s) requires medical attention, Wild Pack Pet Care and Wellness is authorized to seek veterinary care from a licensed veterinarian. The Client agrees to reimburse Wild Pack Pet Care and Wellness for all costs associated with veterinary care, including transportation. Wild Pack Pet Care and Wellness will make reasonable efforts to contact the Client before seeking care unless the situation is deemed an emergency.

7. Emergencies
In case of an emergency where the Client cannot be reached, the Client authorizes Wild Pack Pet Care and Wellness to make decisions in the best interest of the Pet(s). This includes, but is not limited to, emergency veterinary care.

8. Extreme Temperature Policy
Wild Pack Pet Care & Wellness reserves the right to either cancel a walk or keep the pet indoors if the temperature drops below or exceeds safe levels for the well-being of the pet. The decision will be based on current weather conditions, and the client will be notified promptly of any changes to the scheduled walk. Wild Pack Pet Care & Wellness will make every attempt to arrive at a “work around” solution including but not limited to playing with the pet indoors, holding a training session or other.

9. Access to Property
The Client agrees to provide Wild Pack Pet Care and Wellness with access to the property where the Pet(s) stay. The Client is responsible for providing keys, security codes, or other necessary access methods. Wild Pack Pet Care and Wellness agrees to keep this information confidential and return it upon termination of services.

10. Indemnification
The Client agrees to indemnify and hold harmless Wild Pack Pet Care and Wellness from any claims, actions, damages, costs, or expenses (including reasonable attorney's fees) arising out of or related to the services provided, including any injury, damage, or loss caused by the Pet(s) to any third party, including but not limited to other people, pets, or property, while the Pet(s) is under the care of Wild Pack Pet Care and Wellness. This indemnification obligation applies regardless of whether the injury or damage occurs on the Client's property, Wild Pack Pet Care and Wellness property, or any other location.

11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Washington.

12. Severability
If any provision of these Terms and Conditions is found to be unenforceable, the remaining provisions will remain in full force and effect.

13. Entire Agreement
These Terms and Conditions constitute the entire agreement between Wild Pack Pet Care and Wellness and the Client and supersede all prior agreements, whether written or oral, relating to the subject matter hereof.

Client Acknowledgment:

By booking services with Wild Pack Pet Care and Wellness, the Client acknowledges that they have read, understood, and agree to these Terms and Conditions.