Last Updated: March 30, 2026

Wild Pack Pet Care & Wellness is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our services, including through our website, booking system, and any other interactions with us.

1. Information We Collect
We collect various types of information to provide and improve our services:

• Personal Information: When you book our services, we may collect your name, address, phone number, email address, and payment information.

• Pet Information: We may collect information about your pets, such as their names, breeds, medical history, and behavioral traits.

• Usage Data: We collect information about how you interact with our website, including your IP address, browser type, and the pages you visit.

Audio Data (Furbeats): If you purchase or use our Furbeats product, you may choose to upload audio recordings, including recordings of your dog’s heartbeat. These files are used solely to create personalized audio products.

2. How We Use Your Information
We use the information we collect to:

• Provide and manage the services you request

• Communicate with you regarding your bookings, services, and updates

• Process payments and manage transactions

• Improve our services and website

• Comply with legal obligations

• Process and transform uploaded audio (including heartbeat recordings) into personalized Furbeats audio products

We process your information to fulfill our contractual obligations to you, operate our business, and pursue legitimate business interests, provided these do not override your rights.

3. Sharing Your Information
We do not sell your personal information to outside parties, except as necessary to provide our services or comply with the law. This may include:

• Sharing your information with third-party service providers who assist us in operating our business, such as payment processors and email service providers.

• Disclosing your information if required by law, such as in response to a court order or legal process.

• Sharing information with veterinary or medical professionals in the event of a medical emergency involving your pet.

We may share your information with trusted third-party service providers who assist in operating our business and delivering our services. These may include payment processors, email and communication platforms, hosting providers, and tools used to process and deliver digital products.

These providers are only given access to the information necessary to perform their functions and are required to handle your data securely.

4. Data Security
We take reasonable measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights
You have the right to:

• Access and update your personal information by contacting us directly.

• Request the deletion of your personal information, subject to legal obligations.

• Opt-out of receiving promotional communications from us by following the unsubscribe instructions in our emails.

6. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your experience. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of our website may not function properly without cookies.

7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Audio Data & Sensitive Information (Furbeats)

As part of the Furbeats experience, users may voluntarily upload audio recordings, including recordings of their dog’s heartbeat.

While this data is not used for medical or diagnostic purposes, it may be considered biometric or health-related in nature in certain jurisdictions due to its connection to a living being’s physiology.

By uploading audio, you acknowledge and agree that:

• You are voluntarily providing this data for the purpose of creating a personalized product

• This data is not used for identification, profiling, biometric tracking, or medical analysis

• We do not monitor, interpret, analyze, or evaluate submitted audio for irregularities, conditions, or health indicators of any kind

• We do not make any health-related or therapeutic claims based on this data

Furbeats is not intended to detect or identify abnormalities (including irregular heartbeats) and should not be relied upon for any health-related insight, monitoring, or decision-making.

We take reasonable measures to protect this information and limit its use strictly to delivering the Furbeats product experience.

Data Retention for Audio Files: Uploaded audio files may be temporarily stored to process and deliver your order. We may retain files for a limited time for customer support or re-delivery purposes.

We may delete raw audio files after processing where feasible. You may request deletion of your uploaded files at any time by contacting us.

User Responsibility & Consent: By uploading any audio or content, you confirm that:

• You have the right to share the content

• The content does not violate any third-party rights

• You consent to its use for the purpose of fulfilling your purchase

10. International Data Transfers

Your information may be processed or stored outside of your state, province, or country, including in the United States or other jurisdictions where our service providers operate.

By using our services, you consent to the transfer, storage, and processing of your information in these locations.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Wild Pack Pet Care & Wellness
2716 Elliott Ave, Seattle, WA, 98121
info@withwildpack.com
(253) 260-3875